It all started when I was looking for a Halloween costume for Bridget. Here is a sneak peek of what she ended up with. She can't wait to go trick-or-treat-ing.
But back to the clothes - Bridget has settled into a solid size 3T, and OldNavy.com had a lot of sale items in her size. So I assembled a nice sized shopping cart on the website and went ahead and completed the sale. Later that day I realized I had completely forgotten to add the Halloween costume to the order! So I called customer service to see if I could add the costume to my first order (and thus save myself from having to pay another shipping fee). Unfortunately I could not. But while on the phone she pointed out that I had not used the 25% off promotion code they were offering. So instead of telling me I was out of luck, she actually cancelled my order and manually added each an every item into a new order, this time with the costume, applied the discount, AND found another code for free shipping. Now THAT is what I call customer service, I could kiss you, Michelle in customer service!
Here is a few pictures of Bridget posing with her new wardrobe. That's right, the little girl who usually shouts "NO PICTURES" was POSING with her clothes and saying CHEESE tonight.
1 comments:
what a ham. I just love that cooshka (sp?) costume. Does that one t-shirt on the ground say B is for zaza? haha. I can't wait to see you guys this weekend.
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